Return Policy

Cancellation Policy

Service cancellations must be communicated in advance. Cancellation terms will be specified at the time of booking and may vary depending on the type of service and timing.

For private dinner services, cancellations made more than 48 hours in advance may be eligible for a full refund or rescheduling. Cancellations made within 48 hours may be subject to partial charges.

Weekly Meal Preparation

For weekly meal preparation services, cancellations must be made at least 72 hours before the scheduled preparation date to receive a full refund. Later cancellations may be subject to charges for ingredients already purchased.

Refunds

Refunds, when applicable, will be processed using the same method as the original payment. Processing times may vary depending on your payment provider.

Refunds are not available for services that have already been provided or for custom menu development work that has been completed.

Quality Concerns

If you have concerns about the quality of services provided, please contact us immediately. We are committed to addressing any issues and will work with you to find an appropriate resolution.

Force Majeure

We are not liable for delays or cancellations due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, or government restrictions.

Modifications

We understand that circumstances may change. We will work with you to modify bookings when possible, subject to availability and any applicable fees.

Contact

For questions about cancellations, refunds, or to discuss a specific situation, please contact us using the information provided on our contact page.